Triage and correct client bug reports. Work with developers and business team to detect problems, and implement solutions.
System administrator for a LAMP based ecommerce website. Internal IT support, user management, systems monitoring and automation. I learned a ton about networking and systems administration at the organizational level here.
Training and supervision for a team of linux administrators. Handled customer issues by being the primary point of escalation both for client satisfaction issues and technical questions. Worked with sales and billing to ensure products were delivered as agreed, and that new customers were given the best experience possible.
Build, install, manage and maintain linux based cpanel systems, on both virtual and physical servers. This was my first professional linux admin experience after years of personal use. I worked with many smart people who taught me a lot about the shell, SQL, and the internet.
Field Service Engineer providing onsite support for new installations and warranty repairs for single room to full building lighting control systems. Worked with client's designers, engineers, electricians, and end users to ensure systems met the needs of the application. Configuration incuding controls programming and verification. Field project management ranging from a single visit of a few hours to nearly full year commitments. As Northwest Team Leader provided support and guidance to five technicians in California and Washington covering a territory from Central California to Central Canada.
Monitor, maintain, and repair shipboard electronics suite, including Radio, Radar, and GPS systems. Administer and maintain HP-UX and NT4 based tactical systems.
Courses in Number Theory, Advanced Algorithms, Game Theory, Wavelets, Advanced Probability, Operations Research
Coursework in Statistics, Graph Theory, Algorithms, Data Structures, Computation, Algebra, Analysis, and Differential Equations
Research project in Artificial Intelligence resulting in conference paper at FLAIRS-25, An Approach to Evaluate AI Commonsense Reasoning Systems, applying early childhood intelligence tests to computer reasoning systems.
Web2py website used to manage a shared costume production space. Member management, station rentals and reservations, Lessons and Project contact forms.
GSoC 2012 project implementing first order ODE solvers in Pharo Smalltalk. Created project packaging in Monticello, handling collaboration using google groups. Imported Random, Complex, and Quaternion packages from Squeak. Developed unit tests for coverage of existing code from Didier Besset's 'Numerical Methods' book.
C, Lisp, Smalltalk, Python, Ruby, Bash
Rails and Web2py frameworks
Reading/Patching level familiarity with PHP, Java, C++
MySQL, Postgresql, Apache, Nginx, memcached installation and configuration in Debian and RedHat environments. Bind DNS server. Exim, Postfix, Dovecot, and associated filter programs for email. In depth cPanel system experience.